No Longer Feeling Sunny Side Up
(I am taking out food to customers I haven’t yet served, and am putting down the final meal.)
Me: “Okay, I have the fried eggs with bacon here?”
Customer: “Oh, no, that’s not what I wanted. You’ll have to take it back; I wanted the eggs cooked on both sides.”
Me: “Oh, I’m sorry; I’ll go and get these redone.”
(I go back to kitchen, reorder the eggs and double check the docket. It has fried ordered, not easy-over as requested.)
Me: *taking new serving back* “Sorry about that. The docket had fried down so your waitress must have misheard.”
Customer: “Oh, no, I said fried, but I wanted them easy over; she should’ve known that.”
Question of the Week
Have you ever served a bad customer who got what they deserved?