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No ID, No Idea, Part 41

, , , , | Right | January 21, 2021

It is 1988. I work part-time in a video rental store. This is before most people own VCRs — Video Cassette Recorders, the prequel to the DVD player — and in addition to renting movies, we also have several VCRs for rent for an extra $3 per night.

We are ALWAYS swamped. There are signs on the outside of the store, on the front doors, on the counter, and a particularly large one hanging directly over the counter where I stand, saying, “Two forms of ID are required in order to rent a VCR.” Usually, a driver’s license and a credit card will do. It makes perfect sense because if we just hand them out without ID, then people could just take them home and never bring them back. I can’t tell you how many times I have this conversation.

Customer: “I need a VCR but I don’t have my ID with me.”

Me: “Well, how far do you live? I can probably hold it for a few minutes if you’d like to run home and get your ID.”

Customer: “Can’t you just let me have it tonight? I promise I’ll bring it right back in the morning.”

I have really gotten fed up with all the stupid questions when one night, a particularly stupid customer just cannot get it through his head that I can’t just “let him” take the VCR without providing any ID. He finally yells at me:

Customer: “Fine! You’ve just lost a customer!”

Me: “You know? I think we can live without your $3 dollars.”

I turned around and rented it to the next person in line, who DID have two forms of ID.

No ID, No Idea, Part 40
No ID, No Idea, Part 39
No ID, No Idea, Part 38
No ID, No Idea, Part 37
No ID, No Idea, Part 36

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