No ID, No Idea, Part 39

, , , , | Right | July 9, 2020

I am working at the service desk at a grocery store. The service desk also deals with international money transfer services.

Me: “Hi, how can I help you?”

Customer: “Yeah. My dad sent me money; I need to pick it up.”

Me: “Okay. Do you have your ID?”

The customer hands me an ID. I note he looks to still be in high school. I look at the ID and notice that it’s expired.

Me: “I’m sorry, but I need a valid ID. But with [Bank], you can call up the person who sent you money and have them put in a test question so that an ID is not needed.”

After telling him this a couple more times, he leaves. He returns a couple of hours later with a test question, which is “What’s your brother’s name?”, answer “[Brother].” I fill out all the necessary info and give him his money.

Customer: “Oh, hey can I also get a pack of cigarettes?”

Me: “Sorry, but since your ID is not valid, I cannot sell you cigarettes.”

Customer: “Oh, well, actually, you know what? I do have an ID!”

He hands me an ID and the name says, “[Brother]”, apparently a twin brother.

Me: “I’m sorry. I can’t sell you cigarettes.”

Customer: “Why not?”

Me: “This ID says, ‘[Brother].’ And the test question said this is your brother’s name. This is your brother’s ID.”

Customer: “Oh… yeah.”

He then collected his stuff and left, defeated.

Related:
No ID, No Idea, Part 38
No ID, No Idea, Part 37
No ID, No Idea, Part 36
No ID, No Idea, Part 35
No ID, No Idea, Part 34

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