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No ID, No Idea, Part 39

, , , , | Right | July 9, 2020

I am working at the service desk at a grocery store. The service desk also deals with international money transfer services.

Me: “Hi, how can I help you?”

Customer: “Yeah. My dad sent me money; I need to pick it up.”

Me: “Okay. Do you have your ID?”

The customer hands me an ID. I note he looks to still be in high school. I look at the ID and notice that it’s expired.

Me: “I’m sorry, but I need a valid ID. But with [Bank], you can call up the person who sent you money and have them put in a test question so that an ID is not needed.”

After telling him this a couple more times, he leaves. He returns a couple of hours later with a test question, which is “What’s your brother’s name?”, answer “[Brother].” I fill out all the necessary info and give him his money.

Customer: “Oh, hey can I also get a pack of cigarettes?”

Me: “Sorry, but since your ID is not valid, I cannot sell you cigarettes.”

Customer: “Oh, well, actually, you know what? I do have an ID!”

He hands me an ID and the name says, “[Brother]”, apparently a twin brother.

Me: “I’m sorry. I can’t sell you cigarettes.”

Customer: “Why not?”

Me: “This ID says, ‘[Brother].’ And the test question said this is your brother’s name. This is your brother’s ID.”

Customer: “Oh… yeah.”

He then collected his stuff and left, defeated.

No ID, No Idea, Part 38
No ID, No Idea, Part 37
No ID, No Idea, Part 36
No ID, No Idea, Part 35
No ID, No Idea, Part 34