No ID, No Idea, Part 30

, , , | Right | August 5, 2017

(The gas station where I work has several “lost and found” credit cards due to customers leaving them in the chip card readers. Usually the customer will call to see if we have their card and if we do we tell them to come in with an ID and they can have their card returned, but the ID must match the name on the card. This situation usually happens at least once a week.)

Customer: “Can I see your lost and found credit cards, please?”

Me: “Did you lose a credit card? If you have an ID I can check if your card is here.”

Customer: “No, I just need to see the lost and found cards. My [Relative] lost their card and I told them I would look for it.”

Me: “Sorry, but I cannot let you just look at the cards. If you tell me the name I can see if we have the card and they will have to come in and show ID to claim it.”

Customer: “[Relative] does not have ID. Could I just look for their name in the cards?”

Me: “Not without an ID matching the name on the card.”

Customer: “Well, I’m [Local Political Officer].”

Me: “And I’m Sigourney Weaver. No ID, no card.”

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