No Fortitude For Longitude
Me: “How may I help you?”
Customer: “Yes, hello. I ordered some shoes from your store and put it at a one-day delivery. It said it was supposed to be delivered by 4:00 today, and it hasn’t been delivered yet.”
Me: “I’m sorry about that, sir. Where are you calling from?”
Customer: “Dallas.”
Me: “Dallas, Texas, sir?”
Customer: “You know any other Dallas?”
(I check the time and see that it’s 3:00)
Me: “Sir, it’s only 3:00.”
Customer: “Now listen here, son, just because it’s three o’clock where you are doesn’t mean it’s the same time over here!”
Me: “Sir, Dallas is in the same time zone as Chicago.”
Customer: “Boy, do I need to get you a map? Dallas is a million miles from Chicago!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
