No Fortitude For Longitude, Part 3
Me: “Welcome, how can I help you?”
Customer: “Yes, what’s the time in the UK now?”
Me: “It’s 9:00 pm. They’re ten hours behind.”
Customer: “Oh, so if I call the UK in another half hour, what time will it be?”
Me: “It’ll be 9:30 pm.”
Customer: “You mean if half an hour passes here, it will also be half an hour later there?”
Me: “Yes.”
Customer: *surprised* “Oh! So, that’s how it works?”
Related:
No Fortitude For Longitude, Part 2
No Fortitude For Longitude
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.