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No Excuse For Bad Behavior

| Right | December 9, 2015

(I am walking past as a customer who is trying to get the manager’s attention.)

Customer: *practically shouting* “EXCUSE ME? HELLO?!”

Manager: “Is that how you talk to people?”

Customer: “Well, you were ignoring me.”

Manager: “I didn’t realise you were talking to me, but is that how you talk to people?”

Customer: “Well, I needed to know something.”

Manager: “I don’t care if I work here or not. You don’t talk to people like that, so, no, I won’t be helping you.”

(I smiled at the manager and thought, good for him, not letting the customer talk to him like crap!)

Question of the Week

Have you ever served a bad customer who got what they deserved?

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