No Doctor Can Save Her From That Entitlement

, , , , , | Right | May 2, 2021

I’m in the checkout line behind another customer. While her payment is being processed, the customer takes out her phone and begins a phone conversation.

Cashier: “Ma’am, would you like your items in paper or plastic?”

She waves him off, speaking on the phone.

Customer: “What was that?”

The cashier bags the items in plastic.

Cashier: “Would you like your receipt?”

The customer grabs the bags, still on the phone.

Customer: “Could you repeat that?”

Cashier: “Would you like your receipt?”

Customer: *Into the phone* “Hold on a minute.” *To the cashier* “EXCUSE ME! I am on the phone with my doctor! I would appreciate it if you would stop interrupting me! This is important!

She continues her phone conversation. The cashier then hands the woman her receipt. She grabs it, points to her card still on his side of the counter, and snatches it from his hands when he hands it to her. She storms out. I walk up to the counter feeling bad for the cashier.

Me: “Wow. I’m so sorry. I have no idea what her problem was. You must be having a really long day.”

Cashier: *Sighs* “Every day is a long day. Do you have your rewards card?”

My transaction went smoothly, but I still feel bad for that cashier. He handled it so well and was very patient and courteous. I filled out the email survey they sent me commending him.

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