No Dimes Like The Present
(It’s my first day, and the place I’m working at has me doing registers. A lady comes up with a full cart with approximately $400 worth of merchandise. I run her credit card through, and it gets denied.)
Me: “Sorry, ma’am, your card isn’t being accepted by our system.”
Customer: “But it should be working! It doesn’t expire until 2022!”
Me: “Unfortunately, it seems your card might be maxed out. The expiration date won’t really help there.”
Customer: “…but it’s good until 2022!”
Co-worker: “Ma’am, there’s nothing he can do. Either find another way to pay for your purchase or leave the merchandise here.”
Customer: “All right, I’ll write a check, but I’m going to call [credit card company] and complain. They gave me a bad credit card! It’s not supposed to expire until 2022!”
(Surprisingly, the check went through.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.