No Cream Or Sugar Is Sweetening This Guy’s Attitude
A man comes through the drive-thru and orders coffee and a sandwich. We’re not a place that makes the coffee how you want; we just put cream and sugar in the bag. He comes to the window to pay.
Me: “Do you need cream or sugar?”
Customer: “No, it’s fine by itself.”
About three minutes later, he comes into the store, angrily asking for a manager.
Manager: “How can I help you, sir?”
He shoves his coffee at her.
Customer: “What do you think is wrong with my coffee?!”
It looks like simple, plain black coffee.
Manager: “What do you think is wrong with it, sir?
Customer: “When I order coffee, I expect these idiots to make it exactly how I want it. This is black; I need my coffee with lots of sugar and cream! I want a refund! This is bulls***!”
My manager points over to the coffee stuff.
Manager: “Why don’t you go make it yourself, idiot?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
