No Concession Made For Slow Customers

, , , | Right | October 23, 2019

(I work in a small movie theatre. On occasion, we get crowds of up to two-hundred customers for one set of shows which we handle with only two cash registers and three or four employees. As such, speed is essential. Some customers don’t quite get the concept.)

Me: “Hi there! What can I get for you today?”

Customer: *been standing in line for about fifteen minutes* “I’ll have two adults and three children for [Children’s Movie].”

Me: “Sure thing, can I get you anything else?”

Customer: “I think so.” *to kids* “Kids, what do you want to eat?” *to me* “Oh, where are your prices?”

Me: *points up to three large TV screens directly above me while internally head-desking*

Kids: *spend the next several minutes deciding what to get*

Me: “All right, anything else for you?”

Customer: “And we’ll have a popcorn.”

Me: “What size would you like?”

Customer: “Oh, uh, a large.”

Me: “Great, anything else?”

Customer: “And a Coke, please.”

Me: “What size for that?”

Customer: “Uh, a medium.”

Me: “All right, anything else?”

Customer: “Nope, I think that’s everything, thanks.”

Me: *immense relief* “All right, your total is [total].”

Next Customer: “I’ll have two tickets to this movie, a large popcorn with layered butter, and a medium root beer, please.”

Me: “I love you.”

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