No Bar And No Bite, Part 2

(It’s our company policy to not give refunds. It’s stated at all the till points, on receipts, and if a customer asks, we tell them the exact policy. It’s fairly known and it’s also been in effect for years. I’m also studying to be a barrister while working at this store part-time.)

Customer: “I’d like to get my money back on this.”

Me: “I’m afraid it’s our policy not to give refunds.”

Customer: “That’s illegal.”

Me: “It’s actually well within the law.”

Customer: “It’s not. I’m a barrister… I should know!”

Me: “Really? What firm are you with? I’m actually after getting a bit of work experience in law.”

Customer: “Well, I’ve not technically passed the bar yet.”

Me: “So you’re not a barrister then?”

Customer: *goes red* “Just give me a gift card then.”