No Aspirations As Long As You’re Under This Roof
(I am a receptionist at a local college and I am doing some follow-up calls for people who indicated they were interested in attending by filling out one of our forms.)
Me: “Hi, is [Name] there?”
Woman: “Yes. May I ask who’s calling?”
Me: “Yes, this is [My Name] from [College] calling. I’m just following up with the person who filled out a form for us saying they were interested in one of our programs. Do you know if they still are?”
Woman: “That’s actually my son. He’s only eleven years old. Are you sure you have the right number?”
(I double check the number and name on the forms with her, and they are correct.)
Woman: *sighs* “Oh my God. Could he have done this online?”
Me: “Yes, that’s very possible.”
Woman: “Oh man, is he going to get it. Thanks for the call. We’re going to punish him for this!” *hangs up*
Question of the Week
Have you ever met a customer who thought the world revolved around them?