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No Argument From Us

, , , , | Related | May 1, 2021

I work from home in online customer service, where we usually talk with customers via phone. Since our opening hours are from morning until late evening, I most often still work after my husband and our two small children have come home.

The children are very good at not coming into my “office” (our bedroom) while I’m working, but they are still small, so they tend to forget every now and then, and there’s no lock on the door. Usually, it’s no harm.

I am in the middle of a call when my two-and-a-half-year-old comes in. I try to tell them without words to go out, but they have a “very important message” to give me and will not leave no matter what. I have no other option but to ask if the customer is okay with being on hold for a second.

The important message?

Toddler: “Mommy, I am your friend.”

They gave me a bright smile and walked away happily.

I had to inform the customer about this. They could only agree that the message was indeed very important.


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