No Appointment, No Point
Customer: “I would like to cancel my appointment for a tutor at 1:30.”
Me: “You are not booked for 1:30.”
Customer: “Oh, okay. Can I make a appointment for 1:30 then?”
Me: “Didn’t you just say you want to cancel it?”
Customer: “Don’t I need to have a appointment first to cancel it?”
Question of the Week
Have you ever met a customer who thought the world revolved around them?
