No Appointment, No Point

New Jersey, School, Stupid, USA | Right | August 24, 2010

Customer: “I would like to cancel my appointment for a tutor at 1:30.”

Me: “You are not booked for 1:30.”

Customer: “Oh, okay. Can I make an appointment for 1:30, then?”

Me: “Didn’t you just say you want to cancel it?”

Customer: “Don’t I need to have an appointment first to cancel it?”

This story is part of our Extra-Stupid-Customers roundup!

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Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

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