Nintendo-No-No, Part 2
I worked in the electronics department of a large toy store and was often the only employee back there. The hottest items during the holiday season are Hatchimals and the NES Classic. Our store almost NEVER had them, and when we did, without fail, we always had a line out front before the store opened of people trying to get their hands on one of these two objects.
So, we get them and sell out fast. I didn’t happen to work the day we stocked them, and they were all gone the next day when I showed up for work. I’m pretty busy running back and forth to get games, consoles, and tablets, all while helping customers and keeping things organized. No problem there, I like busy work. A customer stops me:
Customer: “Where is the new Nintendo?”
Me: “We don’t have any in stock.”
Customer: “Well order me one.”
Me: “We can’t currently manually order them in-store. We get them as soon as the manufacturer releases them.”
Customer: *Suddenly angry.* “No! You’re just hiding them in the back!”
Me: “I can assure you, ma’am, we’re not doing that.”
She points at the top of the nearest aisle and shouts in an accusatory way.
Customer: “You’re hiding them up there. I know that they have to be up there!”
I can see out of the corner of my eye that someone needs help at the game case, so I’m trying to shut her down as quickly as possible at this point. In the kindest way I can possibly say it:
Me: “Those boxes are for large toys like that Barbie Dream Houses we carry. Once again, we do not have them in stock, and we don’t have a date on when we’ll get them again.”
Customer: “You must have them because Walmart got their shipment last night!”
Me: “Why don’t you buy one there, then?
Customer: “Are you stupid? They’re out of stock already!”
Me: “So it’s acceptable for them to be sold out, but not us?”
Eventually, she rolls her eyes and leaves. I apologize to the other customer who has been patiently waiting for me.
Other Customer: “It’s okay, she sounded like she was a lot! Anyway, I wanted that new Nintendo.”
Me: “…”
Other Customer: “Too soon?”
He only wanted a Madden game, thank goodness!
Related:
Nintendo-No-No
