Next Up: Watching Paint Dry

Me: “Welcome to [Tech Support]. How can I help you this morning?”

Caller: “I keep getting pop-ups to update my computer, but I don’t have Internet. I don’t want Internet.”

Me: “All right. I can show you how to turn off the notifications.” *shows customer*

Caller: “Thanks. Now, how do I know if my computer is working?”

Me: “Do you see any error messages?”

Caller: “No.”

Me: “Okay, let’s test it out. Can you open a program for me?”

Caller: “Um, I don’t know how to do that.”

Me: “So, you don’t use the computer to play music, games, or to use the word processor?”

Caller: “No.”

Me: “What do you use your computer for?”

Caller: “Well, I just watch it to see what it does.”

Me: “Oh… is it doing anything right now?”

Caller: “No.”

Me: “Then thank you for calling [Tech Support]. Have a good morning.” *click*

This story is part of the Customer Complaints That Resolve Themselves roundup!

Read the next roundup story!

Read the roundup!