Next, They’ll Be Out Of Water And Electricity, Too

, , , , | Working | August 13, 2020

My parents and I are on a road trip to Florida from Kentucky and stop for the night in Georgia. We book a room with one actual bed and a pullout couch. There are only two pillows on the bed and no more in the closet or anywhere else in the room, and there are no sheets for the pullout bed, either.

My mom calls the front desk.

Employee: “How may I help you?”

Mom: “Hi. We were wondering if it’s possible to get a pillow sent to our room?”

Employee: “I’m sorry, ma’am, but we’re not allowed to give extra pillows because we’re running low on linens.”

Mom: “Oh, well, it’s not really extra. There are two pillows and three of us. We just need one more.”

Employee: “I’m sorry, ma’am, but we’re out of pillows.”

Mom: “Um, so, what do you recommend we do?”

Employee: “Go buy one?”

My mom is flabbergasted, especially considering it’s nearly midnight and anywhere that would sell pillows is closed.

Mom: “I don’t think we can do that. Can you just bring the sheets and blanket for the pullout bed and maybe an extra blanket for her to use as a pillow?”

Employee: “No, ma’am, we don’t have sheets or blankets left, either.”

Mom: “So… what are we supposed to do? The bed won’t fit all three of us and there’s no sheets or anything for the pullout bed.”

Employee: “Again, I would recommend going out and buying what you need.”

Mom: “Can you just move us to a room with two beds, instead?”

Employee: “All of our rooms are booked.”

Mom: “The website says there’s availability tonight.”

Employee: “Yes, for tonight, not tomorrow.”

Mom: “Well, perfect, we’re only staying tonight.”

Employee: “Sorry, it’s against policy to move you at this time of night.” *Hangs up*

We just sat there stunned and unsure of what to do. Luckily, when we called back an hour later, we managed to get a manager to move our room.

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