Newspaper Sales Are Declining
(I’m sitting at work when my cell phone rings. It has rung at the same time every morning at work, and it is always the same people: the local newspaper, trying to sell me a subscription. I have asked the last three times to be taken off their list because I am not interested. I pick up the phone, and the following conversation ensues:)
Me: “Hello?”
Salesperson: “Hi, this is [Salesperson] from [Newspaper]. Now are you today?”
Me: “Honestly, not very good. You guys are calling me every day at work when I have repeatedly asked to be taken off your list because I’m really not interested. I am working, and I’m going to start getting in trouble for being on my phone.”
Salesperson: *rudely* “Look, this is my first time calling you; you don’t need to be getting mad at me. I’m just trying to do my job!”
Me: “I’m not mad at you, and I understand that you are doing your job. I’m just letting you know I’m really not interested. Is there any way to be removed from this call list?”
Salesperson: “Sure, okay… but would you be interested in—”
Me: *talking over him* “Well, now I’m mad!”
(I hung up and blocked their number. Should have done that in the first place!)
Question of the Week
Have you ever served a bad customer who got what they deserved?