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Behind Every New Sign Is Someone Stupid

, , , | Right | August 9, 2008

(I work in the mail room of a large corporate law firm filled with Harvard grad attorneys.)

Attorney: “I’m needing to send a fax and this machine has a problem!”

Me: “Okay, let me help you with that.”

Attorney: “This machine doesn’t have a dash button!”

Me: “I’m sorry, a dash button?”

Attorney: “Yeah, like in the instructions: 201 DASH 555 DASH 1234…”

(After that incident we had to go back and change ALL the signs for the fax machines on every floor to say, “Do not include the dash.”)

Smoked

, , , , | Right | August 9, 2008

Me: “How can I help you, sir?”

Customer: “I want one single cigarette.”

Me: “No problem. Can I see your ID?”

Customer: “What? Do I look fourteen to you?”

Me: “No, you look eighteen, but unless I get an ID I can’t sell them to you.”

Customer: “Why can’t you sell me the beer and a cigarette?”

Me: “I am sorry, sir, but I could lose my job if I sold it to you without ID.”

Customer: “Oh, I am sure your job is sooo great and pays you a lot?!”

Me: “I’m not the one who can’t afford more than one cigarette.”

Drive-Thru Virgin

, , , , | Right | August 8, 2008

(A customer pulls up to the drive-thru and the headpiece beeps in my ear to alert me.)

Me: “Welcome to [Coffee Place]. What can I get for you?”

Customer: *no response*

Me: “Hello? What can I get for you?”

Customer: *no response*

(The customer drives up to the drive-thru window.)

Customer: “There must be something wrong with your drive-thru. I kept talking but you didn’t hear me.”

Me: “I was trying to talk to you. I know it works because I have been using it all day.”

Customer: “Well, it’s broken now.”

Me: “Did you roll down your window?”

Customer: “Oh, I have to do that?”


This story is part of the Drive-Thru roundup!

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Simple Coke For Simple Folk

, , , , , | Right | August 8, 2008

Customer: “Excuse me, miss, but what is in your blackcurrant tea?”

Me: “Oh, it’s just blackcurrant tea.”

Customer: “But what’s in it?”

Me: “Dried blackcurrant tea leaves.”

Customer: “But what’s in it?”

Me: “Black. Currant. Tea.”

Customer: “But you aren’t telling me what’s in it!”

Me: “Ma’am, the tea distributors pluck leaves from a blackcurrant plant. Then, they dry them out, and package them. Then, we pour hot water over the tea leaves, which infuses the hot water with the flavor of the tea.”

Customer: “But what’s in it?”

(My boss comes over.)

Boss: “Ma’am, would you like a Coke?”


This story is part of the Awesome Manager roundup!

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Someone Seriously Needs A Time-Out

, , , | Right | August 8, 2008

(I was in line at a Texas-style BBQ restaurant that serves you counter-style. A Wall Street-type dressed in a very expensive designer business suit is two people ahead of me.)

Counter Guy: “What can I get you?”

Customer: “I need two pounds of moist brisket, wrapped up to go.”

Counter Guy: “Sorry, we just ran out.”

Customer: *slams fist on counter* “AAGGHH, F***! What the f***?!”

Counter Guy: “Um… I’m sorry sir. We still have plenty of the lean brisket.”

Customer: “I don’t want the f***ing lean brisket. I came all the way here for the moist. I can’t f***ing believe this s***! What the f***?”

Counter Guy: “Sir…”

Customer: “Ahh, s***! I can’t believe I came all the way the f*** up here for this s***. Of course you’re out! Why wouldn’t you f***ing have the moist? Ahh!”

Counter Guy: “Sir, really, we have the lean and it’s still very good.”

Customer: “But I don’t want the lean. I came for the moist. S***! This f***ing sucks!”

Counter Guy: “C’mon, sir, just try the lean. I’m sure you’ll like it.”

Customer: “No, I won’t! I want the moist. How the f*** can you be out? F***!”

Counter Guy: *offers a free sample of lean brisket* “I’ll give you some to try. Please, sir, just try it.”

Customer: “Fine! I’ll try the d*** lean!”

(He takes a bite.)

Customer: *completely calm* “Yeah. Yeah, that’s not bad at all. I’ll take two pounds to go, please.”


This story is part of the Customers-Overreacting roundup!

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