(I suffer from severe Post Traumatic Stress Disorder. I’ve worked very hard to manage my illness, but when I have insurance I am required to attend therapy. I go to my boss and explain to her that now that I have insurance through the company, I’ll be needing one day a week, every other week off in order to seek treatment. The following conversation occurs…)
Boss: “I’m going to schedule according to the store needs. You need to manage your social life on your own time.”
Me: “It’s not my social life. It’s medical treatment for a recognized illness. I’ve got paperwork diagnosing me. I need the time off.”
Boss: “You’re not really sick! You’re just making that up!”
(At this point I could have called HR, but I decide to try one more time.)
Me: “In the first place, you don’t have any medical training so you don’t know what you’re talking about. In the second, I can’t expect my therapist to just randomly shoehorn me in here and there. She has a set appointment schedule and I have to work within that. I’m not asking for anything special—just my rights under the law.”
Boss: “You don’t have any rights under the law. You’re just making stuff up. I’m going to schedule according to the store needs, and if you don’t come in, you’ll be fired!”
(At this point, I get fed up. The next day I call the District Manager. I explain the situation to her. I email her copies of my diagnosis and a letter from my therapist explaining my needs. She reviews them, calls me back and tells me the following.)
District Manager: “You do what you have to to get well. You’re a valued employee and we want you around for a long time. If it comes down to it, I’ll work your hours that day. And let me know if anyone else gives you a hard time about your illness. I’ll fire their a** on the spot!”