New Year, Same Old Customers

It’s New Year’s Eve, and our store has just closed for the day. It’s two hours earlier than usual, as listed on our sign of holiday hours in front of the store. I’m tidying up and have just returned to the front of the store after cleaning the bathrooms in the back when I see a man standing in the front.

Me: “Sir? The store is closed.”

Customer: “No, it’s not; you close at [usual time].”

Me: “It’s New Year’s Eve. We’re closing early tonight.”

Customer: “Well, you should have a sign!”

Me: “We do!”

I escort the man outside, through the disabled automatic doors that he had forced open in order to get in, and show him the clearly visible sign of holiday hours, specifically the part that says, “December 31st — New Year’s Eve — [Holiday Hours]”.

Customer: “Well, it should’ve been bigger!”

I’ll never understand how the doors being off isn’t enough of a hint.