New PSA: Instructions Only Work When Followed

, , , , | Right | December 3, 2018

(I use to work as a volunteer for an online gaming community, and would sometimes assist both in-game and at the official game chat room.)

Gamer: “Help! The NPCs aren’t rendering properly. All the characters look like blobs!”

Me: “Okay. This has been happening to some people lately. Delete the files that end in [XYZ] extension and when you restart the game they’ll be recreated.”

Gamer: “Okay!”

(A while later:)

Gamer: “Oh, my god! NOTHING IS WORKING! I deleted all the files and now the game won’t load!”

Me: “…I said to delete the files that ended in [XYZ].”

Gamer: “This is your fault!”

(Sadly this wasn’t the first time a gamer deleted ALL of their files vs. just the ones they were told to delete. But they still felt it was our fault that they couldn’t read instructions properly, so… Eventually, the company that made the game ordered us to stop giving any technical assistance.)

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