Never Sausage A Thing Before
Me: “Doesn’t look like these sausages are scanning. Where did you get them from?”
Customer: “In the freezer. I know you can sell them to me. I work for a shop, too, and you can just put the price in and sell them to me.”
Me: *goes to check for a price – no other items, no price, don’t even sell them* “Sorry, I can’t sell these to you. We don’t even sell them! I’m not sure how they got there”
Customer: “No! You can and YOU WILL sell them to me! And you can do it now! Stop wasting my time. I want them and you can sell them”
Me: “I’ve literally never seen these before in my life. I don’t have a price for them. I thought they were new, and they’re not. How am I supposed to sell you what we don’t sell?”
Customer: “Just put the price in and sell them!”
Me: “But, there isn’t a price! Well, fine, how does £2 sound?”
(And that’s the story of how I sold sausages we didn’t even sell, because I “had to sell them and could sell them.”)
Question of the Week
Have you ever served a bad customer who got what they deserved?