“Never,” Huh?
I had a customer pull the “I’m never shopping at [Store Brand] again!” line on me. I saw her a few weeks later in one of our other locations, and since I was on my time, I reminded her of what she had said.
Customer: “But it’s a different company, same brand!”
Me: “We’re all owned by the same company since the name on the building is the same.”
Customer: “Go f*** yourself! I’m calling corporate!”
She never did (that I know of), and we never saw her again.
Question of the Week
Have you ever met a customer who thought the world revolved around them?