Never Been So Un-App-y To See Cash

, , , , , | Right | October 12, 2019

(I work for the national railway company. A drunk customer approaches me, asking how she can get a ticket. They have not been sold on the train since June 2017.)

Me: “Tickets can be bought from the ticket machines over there, the kiosk over there, or with a mobile application.”

Customer: *demanding* “Help me with the application!”

Me: “Okay… Are you sure you don’t want to use the kiosk? It’s probably the easiest way and you can check out the application later with more time.”

(She is considerably drunk and her train is going to leave quite soon.)

Customer: “Yeah, yeah, just show me how it works.”

Me: *helps the customer download, install, and set up the application for the next five minutes* “Now all you need to do is to choose which ticket you need and your payment method.”

Customer: *chooses her ticket type and stares at her phone for half a minute before pulling out a 10€ bill* “So, where do I put this, then?”

(It took me all my mental strength to not tell her to put it where the sun doesn’t shine. After recomposing myself, I told her to just use the d*** kiosk, that her train was going to leave in a minute, and that the next one would leave in an hour. At least she sobered up a bit during the wait.)

1 Thumbs
432