Network Not Work, Part 2

, , , | Right | September 21, 2020

I am an engineer at a TV station, and occasionally we get calls from viewers who have reception problems. Some of the calls are beyond strange, like this from a number of years ago.

Caller: “I’m having trouble watching Donahue.”

Me: “I’m sorry… but we don’t carry Donahue any longer; we run Oprah now.”

Caller: “I know that.”

Me: “Is the problem with Oprah or with Donahue?”

Caller:Donahue! It won’t come in.”

Me: “Okay, [Other Channel] carries Donahue.”

Caller: “I KNOW THAT! YOU NEED TO FIX IT NOW!”

Me: “You’ll need to talk to someone at [Other Channel], since they carry the Donahue show.”

Caller: “NO, YOU FIX IT RIGHT NOW!”

Me: “Ma’am, you need to call [Other Channel]. I can give you their number.”

Caller: “No, I called you.”

Me: “I’m sorry, but I can’t do anything about [Other Channel]. Why don’t you give them a call?”

Caller: “Their phone’s busy.”

I wish this sort of thing was unusual.

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Network Not Work

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