Nemo Would Not Have Survived This One
Me: “Hi there. Can I help you find anything today?”
Customer: “My kids need a terrarium or an aquarium for a cub scout project. They have to observe it for thirty days.”
Me: “Well, we don’t have any pre-assembled.”
(I show her a tank, some pre-bagged dirt, plants, etc.)
Customer: “So, could I put a fish in there?”
Me: “Not with the dirt and plants, no.”
Customer: “Can I just stick it in a bowl with water, then?”
Me: “Sure.”
Customer: “Do you have to do anything with it?”
Me: “Feed it and keep the tank clean.”
Customer: “Do I have to do that more than once a month?”
Me: “Well, yes.”
Customer: “How long do those fish live?”
Me: “With proper care, up to a few years.”
Customer: *scoffing* “That’s way too long! They only need to observe it for a month. What do I do with it after that?”
Me: “You could ask your friends or your kids’ friends to see if someone would like to take it.”
Customer: “Can’t I just flush it?”
(I pause, not quite believing she was serious.)
Me: “Well, ma’am, store policy is that animals always come first. Quite honestly, if I knew that’s what you were going to do with it, I would hesitate to sell you a fish.”
Customer: “Oh, don’t worry. I wasn’t going to buy it tonight!”
This story is part of the Terrible Fish Owners roundup!
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Read the Terrible Fish Owners roundup!
This story is part of our Lazy Customers roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?
