Nein Nine!

, , , , | Right | December 29, 2018

(I’m a server at a restaurant/bar and food-wise it’s been a very slow night. In the last hour, we’ve only had a table of four. It isn’t too bad for the wait staff because we still have some people over for drinks, but the kitchen staff has to wait around until they’re allowed to close the kitchen to finally start cleaning. One customer walks in, and she walks right past the hostess and sits down. I walk over to her table.)

Customer: “A glass of red wine and a menu.”

Me: Oh, miss, I’m so sorry, but I see it’s already past nine, and that’s when our kitchen closes. I’m going to go to the kitchen and see what I can do for you. Maybe they haven’t started cleaning yet!”

Customer: “Fine.”

(I run into the kitchen, but unfortunately, the staff had started cleaning at nine exactly. This means that everything has already been taken apart — the grill is in the dishwasher and the ovens have started self-cleaning. There’s nothing I can offer her. I hurry back to her table.)

Me: “I’m sorry; it seems like they’ve already started cleaning. There’s not much I can do for you. I can still bring you a glass of wine and a snack menu, since our deep fryer is still on.”

Customer: “WHAT? What kind of bull-s*** is this?”

Me: “I’m sorry, but our kitchen always closes at nine. It’s on our front door, our website, and our menus.”

Customer: “Well, this is just ALL YOUR FAULT. You are a terrible waitress. I will file a complaint about you!”

Me: “How is this my fault?”

Customer: “I came in at 8:59! So I was on time! You should have just given me a menu and taken my order instead of wasting time by asking the kitchen if they were still open! ALL YOUR FAULT!”

(She ended up slowly sipping her wine whilst giving me death-stares for an hour. Thank god I’m now allowed to kick people like this out.)

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