Negative Tree-inforcement
At The Checkout, Home Improvement, Ignoring & Inattentive, Jerk, Physical, USA | Right
| July 15, 2009
(A customer comes up with a 40-pound tree teetering on the edge of her flatbed cart.)
Customer: “This tree sure is wobbly!”
Me: “Just be careful with it, ma’am. Don’t let it fall.”
(As I lean down to scan several other smaller plants, the customer lets go of the tree and it hits me on the head.)
Me: “Ouch!”
Customer: “You should improve your attitude. You haven’t smiled once this whole time!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
