Needs To (Staff) Turnover A New Leaf

(I have just recently started working at a local fast-food restaurant as a summer job. I am not completely familiar with the register yet, so I am a bit slow. There are two customers in line, and I am the only one at the front counter. I am also a teenager, going from sophomore to junior.

Customer #1: “Hello, I’d like a [Burger].”

(I begin ringing them up, but am having some difficulty; it takes a bit longer than it should do.)

Me: “Sorry for the wait, ma’am. I’m still new here and getting the hang of things. I hope you aren’t in any hurry.”

Customer #2: “Well, it’s about god-d*** time! I’ve been waiting here forever!”

Me: “I’m sorry, ma’am; I’ll try to do better on your order.”

Customer #2: “No! I want someone competent! Get someone older!”

(I find a more experienced worker, only one year older than me, but much older looking. We also know each other from school.)

Coworker: “Hello, ma’am, how can I help you?”

Customer #2: “Finally, someone around here who can do their job. These f****** teenagers are so useless; I bet he’s only working here to fuel his drug abuse or something.”

(My coworker rings her up and gets her order for her.)

Customer #2: “Thank you. Now, you ought to go tell your manager to stop hiring these useless little morons.”

Coworker: “I’ll make sure to do that; I’m sure he’ll be perfectly happy to fire half the staff, including the assistant manager.”

Customer #2: “Humph!”

(She stormed out of the store and forgot her food.)