Needs To Back Up And See The Bigger Picture

Client: “Can you make these messages go away?”

Me: “Which messages are those, sir?”

Client: “The ones I get when I run backups.”

Me: “Ah. What do they say?”

(He reads out the error messages.)

Me: “Uh, sir, how long have you been getting these errors for?”

Client: “Since your software was installed last year. Why?”

Me: “And did you report this earlier, sir?”

Client: “No, but they’re really starting to bug me. How do I make them go away?”

Me: “Sir, you do realise that ‘Backup Failed [error code], contact [supplier]‘ means you have no backups of your entire financial system?”

Client: “What the h*** does that matter? I’m sick of having to hit ENTER all the time! Just tell me how to get rid of these stupid messages!”