Full-Time Idiot
Applicant: *on the phone* “I was in there two weeks ago and you told me you only have part time work. Can I get something full time now?”
(I get her name and pull her file. She hasn’t been in since 2008.)
Me: “I’m sorry, but I’m not seeing any activity in our system since 2008. When were you in?”
Applicant: “Um, it was, like, this summer? Anyway, I talked to you. Why don’t you remember me?”
Me: “I’m sorry, but this is my first week here. Maybe you spoke with one of my colleagues? Are you sure it was [Our Business Name]?”
Applicant: “Oh my god, why are you lying? I talked to you TWO WEEKS AGO and—wait, [Our Business Name]? I don’t understand. Why aren’t you [Competitor]?”
Me: “… I’m sorry?”
Applicant: “Why didn’t you tell me I called the wrong place? Oh my god, how am I supposed to know that? Why are you so rude?!” *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.