Needs More Pink

We have been religiously cleaning all the touch points in the store to prevent possible viral contamination. Due to this, one PIN pad in particular is not working properly. It functions fine, but the touchscreen is only accepting input from the pen, not a finger.

I print a sign on fluorescent pink paper stating this and post it immediately above the PIN pad. Also, as the cleaning products have been affecting the electronics, we have all the PIN pads covered in plastic wrap. I STILL have this conversation daily.

A customer is poking the PIN pad ineffectually with a finger, usually having peeled back the plastic wrap.

Customer: “Excuse me, ma’am. This isn’t working.”

I silently point to the large pink sign.

Customer: “Oh, I didn’t see that.”