Needs A “Change” In Tactics

(My supervisor is telling a coworker and me about a high school student who was working in the store one holiday season. My supervisor was on one register, and the  student was on another when a man charged into the store and right up to her register.)

Man: “I want the money.”

Coworker: “Excuse me?”

Man: “I want you to open the register, and get me the money.”

Coworker: “Sir, I can’t open the register. I’ll need to get a manager to open it.” *she reaches for her radio and calls out, the whole time staring the man right in the eye* “MOD, MOD, there’s a man up at the front who’s demanding money out of the register.”

Manager: *over the radio* “What, like the change was miscounted and he wants it fixed?”

Coworker: *continuing to make eye contact with the man* “Oh, no. He’s trying to rob us.”

(As soon as my coworker oh-so-casually mentioned he was attempting to rob them, he ran out of the store as fast as he could. My supervisor was laughing too hard at the story to tell us if he was arrested or not for the haphazard robbery attempt.)