Need To Take A Steak Break
(I’m ringing up a customer who has bought three T-bone steaks.)
Customer: “Wait. You’ve done something wrong. I only bought two steaks.”
(The steaks are priced differently because of different weights and each item on the screen has a different price.)
Me: “No, ma’am. You can check your bag. There are three steaks in there.”
Customer: “Well, I don’t know what exactly you did, but you need to take one of those steaks back right now!”
Me: “Are you saying… Nope, never mind. Yes, ma’am. I’ll put one back for you.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.