Need A Worst Customer Of The Day? Hold My Beer

, , , , | Right | February 22, 2019

(It is fifteen minutes before I clock out and a few tables have just emptied, so I am cleaning up as much as possible before I leave the bar understaffed to catch the last train home. Three men are ready to order, so I drop everything to take their order of two whiskeys and a beer. They don’t ask for anything with their whiskey so I bring it to them neat and go back to cleaning up. The guy drinking beer calls me over and starts in on me angrily.)

Beer Drinker: “Is this how you serve in this place?”

Me: “Yes?”

(I don’t know what he wants but he is gesturing at the whiskey, so I assume ice.)

Beer Drinker: “This is horrible service! This is not how you serve customers! Where is the ice?”

Me: “You didn’t ask for ice, so I assumed you wanted it neat.”

Beer Drinker: “This is not how you should treat a customer! Where is the owner?! How dare you treat me like this! You are a horrible waitress! How long have you been here? You’re new. aren’t you?! You won’t be here for long…”

(He just continues on his tirade while I continue cleaning tables nearby. His friends who are actually going to drink the whiskey try to stop him but he isn’t stopping.)

Me: “If you have a problem with the service here, you are welcome to leave. I am not obligated to serve rude customers with a smile. You did not say, ‘please,’ or, ‘thank you.’ I gave you what you asked for, so if that’s still not good enough for you, then there’s the door.”

(The beer drinker at this point starts swearing at me, and his friends start to drag him away. At the door, he yells, “F*** off!” at me. Since they haven’t touched their drinks I yell back.)

Me: “Bye! Thanks for the drinks!”

(Staff got free whiskey and beer out of it.)

1 Thumbs
580
VOTES