Narwailing On About It

(I work at a bookstore that mostly sells children’s books. A mother comes in with her daughter who is about six years old.)

Mother: “I’d like to make a complaint. Who is the manager?”

Me: “I am the manager. What is the problem?”

Mother: “I found this book in the nonfiction section.”

(She holds up a book about arctic animals. The cover shows a polar bear and a narwhal.)

Me: “Ma’am, that is a nonfiction book. It contains facts about those animals.”

Mother: “No, it does not. There’s no such thing as a narwhal! They are imaginary creatures.”

Me: “…”