Named And Shamed, Part 11
This is a long time ago, using ancient technology of the 1990s.
I’ve joined a department in my large organization called the ‘Network Engineering & Maintenance Authority’, or ‘NEMA’ for short. When we’re assigned names on the organization’s internal chat, it goes:
[First Three Letters Of Your First Name][First Four Letters Of Your Second Name][DEPARTMENT ACRONYM].
I’m calling tech support.
Me: “Hi, I’m calling about my request to change my IC name.”
Tech Support: “Yes, we closed that ticket. If we allowed one person to change it, then we’d have to do it for everyone, so you can understand—”
Me: “—I think I qualify as a special case.”
Tech Support: “That’s what everyone says, but—”
Me: “—Please, just look up my account. I’ll wait.”
Tech Support: *Sighs.* “Fine. What’s the name?”
Me: “Isaac Bigelow.”
Tech Support: “So I see that you’ve been assigned the IC name as per standard protocols, and… uh… hmm.”
Me: “You see my issue?”
Tech Support: “I’ll… get this flagged up to a supervisor.”
Me: “If you’d be so kind.”
An hour later, I was free to be taken seriously again, and not send reports up to senior management, care of: IsaBigeNEMA
Related:
Named And Shamed, Part 10
Named And Shamed, Part 9
Named And Shamed, Part 8
Named And Shamed, Part 7
Named And Shamed, Part 6
