Nails, Not Files

Me: “This is [Hardware Store]. How can I help you?”

Caller: “Yeah, do you guys carry an Asus [followed by a long string of abbreviations and numbers] Sound Card?”

Me: “Excuse me?”

Caller: *repeats*

Me: “What is that used for?”

Caller: “So you can get sound from your speakers.”

Me: “Like on a computer?”

Caller: “Yes.”

Me: “Wrong kind of hardware, buddy.”