Nailed It!
(I’m working in a store that sells sewing and knitting supplies. A man is standing by the pins and needles, looking a bit lost, so I go over and ask if he needs help.)
Customer: “I need something like these—“ *holds up a box of pins* “—but a bit longer and thicker. They need to be sturdier so I can hammer them in.”
Me: “You mean… like a nail.”
(The customer’s face lights up as if he has had a major revelation.)
Customer: “Yes. Nails. Indeed!”
Me: “I think you should check the home improvement store.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.