My Knowledge Isn’t Even Skin Deep
Furniture Store | Working
| October 9, 2014
Customer: *flagging me down* “Excuse me, we have some questions!”
Me: “Oh, I’m sorry. Let me get another associate to help. Today is my first day. I haven’t even begun training yet!”
Customer: “But that will take too long! I’m sure you can answer some simple questions.”
Me: “I’ll do my best, but I really would feel more comfortable if you let me get somebody with more experience.”
Customer: “Nonsense! Now what can you tell me about the leather on this sofa?”
Me: “Um… it’s from a cow?”
Customer: “…”
Me: “I’ll get another associate, shall I?”
Customer: “Please.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
