My Day Would Be Better If You’d Speak Up!
(I work at a large sandwich chain. In our particular store, the back of the line is really loud, and I’m slightly hard of hearing. Usually customers are gracious about me asking them to repeat themselves and speak a little louder and enunciate so that I can understand them, but sometimes they don’t.)
Me: “What can I get you for veggies on your sandwich?”
Customer: *something I can’t quite understand*
Me: “Pardon?”
Customer: *something I still can’t understand*
Me: “I’m sorry?”
Customer: *something I still can’t understand, not speaking up or enunciating at all*
Me: “Pardon?”
Customer: *looking at the person behind him with a ‘can you believe this dips***?’ expression* “For the fourth time, how was your day?”
Question of the Week
Have you ever served a bad customer who got what they deserved?