My Biggest And Loudest Fan
(I worked for a university, calling alumni to ask for donations.)
Alumnus: *on the phone* “Do they monitor your calls there?”
Me: “Sometimes. That’s how they evaluate me.”
Alumnus: “Are they monitoring this call right now?”
Me: “I’m not sure; it’s at random times to keep me on my toes.”
Alumnus: “Well, just in case — SHE’S DOING A GREAT F****** JOB, BIG BROTHER!”
This story is included in our Awesome Customer story roundup!
Question of the Week
What’s the kindest act you’ve ever experienced?