My Best Guess Is… You’re An Idiot

(I answer a call from a customer wanting to bring in his car for repair.)

Caller: “Hi. I’d like to bring in my car for service; it’s got a lot of problems. When is your first available appointment?”

Me: “I can do something tomorrow or Thursday this week if you’d like.”

Caller: “Do you know what might be wrong with it?”

Me: *pause* “No, sir, without looking at your car I can’t tell you what’s wrong with it.”

Caller: “Oh, okay.” *hangs up*