Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

My Bank Takes 5010 Days

| Working | September 13, 2016

(I am chatting online with a representative of a company about a faulty order we just received. They have agreed to send a replacement order and credit back a portion of the original purchase price.)

Representative: “Please allow me five minutes to replace the order.”

Me: “Thank you so much. I really appreciate all your help.”

Representative: “No problem. I have issued a refund of $100 to your credit card on file. This may take 305 business days to reflect on your account.”

Me: “305?”

Representative: “Yes. Please remain in the chat until I have completed the order.”

Me: “305 days?”

Representative: “Yes. Is the shipping address still the same?”

Me: “Yes. So it may take up to a year for us to see the money?!”

Representative: “Oh my gosh I am so sorry! 3-5 days.”

Me: “Haha, oh okay.”

Representative: “I am so sorry.”

Me: “Don’t be; that kind of made my day!”

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

I have a story to share!