Must Be Sad To Be In Their Shoes
Me: “Huge apologies, but we don’t have the shoe you’re after in our stockroom today. I have checked online and we can order it for you into the store or to home, or I can call a nearby store for you and find out if they have it.”
Customer: “You don’t have the shoe?”
Me: “No, I’m afraid n—”
Customer: “And you can’t order it?”
Me: “Yes, we can, to—”
Customer: “I don’t have time to wait for that. Can you call another store?”
Me: “Yes, I could do that fo—”
Customer: “Actually, never mind; I’m going to go order it online.”
(I think customers run on one-track minds.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
