Must Be From The Valley
(Let it be known that there are only two ways to get to Catalina Island: by boat or by helicopter.)
Me: “[Hotel]. How can I help you today?”
Customer: “I’d like to make a reservation. And when’s the earliest we can check in?”
Me: “Normally not until noon but we may be able to make an exception. When is your boat scheduled to arrive?”
Customer: “Oh, no, we’re not coming by boat.”
Me: “Okay, helicopter, then?”
Customer: “Oh, no, that’s silly.”
Me: “Well, may I ask how your planning to get here?”
Customer: “Down the 405, duh!”
Me: “I’m sorry, you can’t drive to Catalina Island.”
Customer: “You can’t?”
Me: “No, it’s an island. You know, surrounded by water.”
Customer: “Catalina Island is an ISLAND?!”
Me: *headdesk*
This story is part of our 3rd Terrible At Geography roundup!
Read the next Terrible At Geography roundup story!
Read the 3rd Terrible At Geography roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
