Museum Hours Negotiable
(I work in a museum. I don’t answer phone calls when I am working with visitors, and have missed multiple phone calls from the same number. They never leave a message. All pertinent information such as hours and admission prices are on the phone message. A visitor approaches the desk.)
Me: “Welcome to the museum!”
Visitor: “You never answer the phone.”
Me: “I do if I have the opportunity.”
Visitor: “I’ve called several times in the last week.”
Me: “That was you?”
(I verify their name matches the caller ID.)
Me: “If you’d left a message, I would have gotten back to you.”
Visitor: “I didn’t want to leave a message. I just wanted to see if you were open.”
Me: “The voicemail message should say that our hours are–”
Visitor: “Yes, I know when your hours are!”
Me: “Then why did you keep phoning?”
Visitor: “I wanted to see if you were actually open!”
Question of the Week
Have you ever served a bad customer who got what they deserved?